- If you rent a server on a monthly plan, the server expires automatically after that month.
- After payment, you receive an email within 24 hours with the web portal username and password. The Linux server root password is not delivered. SSH access is blocked by the firewall because of web portal source-code security.
- Payment is not refundable once received. Payment can be returned if the customer server, web portal, desktop client, or mobile application is not working properly during that month. The technical team checks first. Within 24 hours of that check, support may replace the server or change the server location.
- If something breaks during the subscribed period, email support@sippysolution.com. Within 24 hours the technical team can join you on Teams, TeamViewer, or any disk ID.
- During the month, the technical team can teach you how to configure Sippy Switch on the demo server. The team does not configure the live server for you. That includes adding rates, customers, or vendors, and routing, mapping, or other gateway support.
- To keep the server, pay at least 24 hours before it expires. If payment is not received before the expiry date, the server shuts down and the database is deleted.
- Illegal activity is not allowed on hosted servers. The server can be terminated without further notice.
Terms and conditions
Rent a server from our company
These rules cover the monthly dedicated server, portal access, support limits, renewal, and what is not allowed on the host.